The days of paying extra on long distance calls to Mexico and Canada is finally over for T-Mobile users. In a user-friendly move, T-Mobile U.S. has announced that starting from July 15, customers will not need to pay added fees for calls to these countries.
John Legere, CEO of T-Mobile, disclosed that according to their research, in 2014, 35% of international calls and 55% of international travel from the U.S. happened to be toward Canada and Mexico.
In order to offer the same rates when T-Mobile U.S. customers are on roaming in Canada or Mexico, the brand has partnered with a number of carriers. According to reports, some of the carriers that T-Mobile is partnering with include Bell, Rogers, Telcel, WIND and Telefonica.
The best part about the development is that every user will be able to enjoy these benefits irrespective of network plans.
T-Mobile has been observed to be working really hard to gain more customers. To achieve the objective, T-Mobile has introduced a number of user-friendly services in the past, including the “Un-Carrier” program and facilities like zero annual contracts, payment to switch costs, data usage with monthly changing facility and music streaming that is not included in the data usage of the subscriber.
The impact of these facilities can be clearly observed from the growing number of subscribers of the company, which nearing 60 million.
T-Mobile also enjoys a minimum rate of subscribers leaving the network, which indicates that customers are happy with the service or at least bothered less than others.