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Microsoft Surface Book, Surface Pro 4 Have Few Flaws, Company Apologizes To Owners

Microsoft Surface Book, Surface Pro 4 Have Few Flaws, Company Apologizes To Owners
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Microsoft Surface Book, Surface Pro 4 Have Few Flaws, Company Apologizes To Owners

Microsoft Surface Book and Surface Pro 4 owners have been facing problems with their devices. The company has apologized for it.

The Microsoft Surface Book is the brand’s first laptop, and Surface Pro 4 is the latest addition to the Surface series. With all-new Windows 10 gadgets, and Windows 10 itself, Microsoft is on top of the world. But everything is not as good as expected.

Whereas Lumia 950 and Lumia 950 XL are facing Wi-Fi connectivity issues just like old Surface tablets used to face, the Microsoft Surface Book and Surface Pro 4 face issues such as flickering screen. Many users have also come across problems with the system stability and power. To fix the issues, Microsoft released a firmware as well as software updates, but by the time the updates were out, users had already noticed the issues.

Right now, the major problem with Microsoft Surface Book and Surface Pro 4 are issues involving the draining of power even when the lids are closed or on standby mode. The problem is that the devices do not sleep properly. Apologizing for the issues, Microsoft in a post on Microsoft Answers wrote,

“First, a big thanks to all of our customers for your open and candid feedback on Surface Book and Surface Pro 4. For those of you who’ve had a less-than-perfect experience, we’re sorry for any frustration this has caused. Please know that we’re reading your comments and hearing you loud and clear. Your input is incredibly valuable in helping us address your questions with timely updates and fixes. Since launch, we have aggressively pursued the most pressing feedback. We have already issued a number of updates via Windows Update and are working to issue additional updates and fixes as soon as possible to further improve the overall Surface experience. ” 

Now that Microsoft has confirmed that they are looking into the matter and working towards fixing the issues, we can expect flawless a Surface Book and Pro 4 experience in the near future.

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About Shreya Naik

Shreya likes to keep herself updated about the happenings in the Tech world, and also to cover the tiniest of activity related to all the major players in the industry. You will find her writing mostly about upcoming gadgets, new releases, their reviews and other hot stories.

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