Waiting for six to eight months for a “One Plus 2 invite” has been frustrating people who have been wanting to buy this smartphone. When local retailers announce that they will soon start selling One Plus 2 in stores, people rush to these stores to get their hands on on the latest phone.
Here’s a personal experience of Dev, a One Plus 2 fan who purchased his device from Kogan, a local Australian retailer.
When he opened the box, he found out that there was a Chinese wall charger and an Australian adapter inside the box, which means the original box was opened earlier. He then found that the device was full of malware. Dev in his post said, “Scrolling through the pre-installed apps on the device, I found a surprising amount of bloatware. Apps like ‘Clean Master’, notorious for containing adware, and some others that I hadn’t previously heard of, such as ‘Magic Photo’, ‘DC Share’, ‘KK Browser’, and ‘Search’ (not Google Search, but a third party app) to name a few.”
He added that he could not even update the software as the “System Update” option in the “About” section of the phone was missing.
Looking forward to resolve this issue, he tweeted to Kogan, asking them if the pre-installed bloatware is their fault, to which the retailer replied, “It’s normal of the telcos to pre-install Apps. They should be easily removed. Sorry for the inconvenience #WasntUs.” Dev then tweeted, clarifying that since apps are installed as system apps they are not getting deleted. Kogan then did not reply immediately to his tweet but further commented on a published story which reads, “We have been made aware of the issue and we take these things very seriously. We are investigating with the distributor and are asking the customer to return the phone to confirm the issue.”
This has again made us question if it is safe to buy latest devices from local retailers especially when the company is selling it to you directly. Having to follow up with the retailer just because your brand new ‘high-end’ smartphone is not working is the last thing you would want to go through.