Just a few days ago, The New York Times published an article that explores the workplace culture and practices of tech giant Amazon. And what has been written comes to Amazon founder and Chief Executive Officer Jeff Bezos as an absolute shock. In response, he sends out an email to all his employees.
In the email, Bezos declared, “The article doesn’t describe the Amazon I know or the caring Amazonians I work with every day.” He even said that should anyone in the company be experiencing what was described in the article or knows someone who is, the matter should be reported to HR immediately, even to Bezos directly. After all, there is no excuse of having a lack of empathy when you are an Amazon employee or what Bezos calls an Amazonian.
According to The New York Times, Amazonians are actually expected to “climb the wall” when they “hit the wall.” At the same, the article also alleges that Amazon workplace culture demands that employees can readily tear each other, even going so far as to secretly give (negative) feedback about someone to his/her boss as a form of “sabotage.”
Better not to get sick while working for Amazon
Meanwhile, new hires are said to last just a few years at most, unless they come up with a really big idea that Amazon’s customers would enjoy. Moreover, Bo Olson from books marketing has also told The New York Times that Amazon is a workplace that has the ability to make a grown man cry. In addition, there is supposed to be no sympathy for co-workers dealing with cancer or miscarriages here. You are even forced back to work (even just a day post-surgery after a miscarriage) or you are simply pushed out of the company.
Getting promoted can be scary
At the same time, the article also found from interviews with employees that Amazon is where a promotion does not make you feel good at all. In 2012, Chris Brucia got a scathing review of his performance from his boss to the point where he thinks he’s about to get fired. That is, until his boss ends his lecture with the words, “Congratulations, you’re being promoted.”
Meanwhile, Bezos maintains that he absolutely doesn’t recognize the company that The New York Times had written about. And in fact he is hoping that all his Amazonians are both working and laughing hard.