Chaz Dean, Inc., makers of popular hair treatment product WEN by Chaz Dean, has reiterated that their products remain safe despite on-going investigation conducted by the U.S. Food and Drug Administration (FDA).
On Monday, the cosmetic company issued a statement, emailed to Morning News USA, saying their products remain safe to use. No recall order has been issued by the company or the FDA as of posting.
The company issued the statement after the FDA initiated the investigation due to reports from consumers who experienced adverse reactions in connection with the use of the WEN by Chaz Dean, as previously reported by Morning News USA.
In the same report, the FDA took note of at least 127 complaints from people who experienced adverse effects associated with the specific product. The same number of complaints is by far the largest number of complaints the bureau has received concerning a cosmetic product.
In the statement, the company emphasized their dedication in ensuring the safety of their products. According to the statement, “The Wen by Chaz Dean family cares deeply about everyone’s hair health. We encourage people who inquire about any hair issues to seek qualified medical assistance because it is a complex topic.”
The company, however, urged the public to seek immediate medical attention should they experience adverse reactions after the use of any of their products.
Products Are Safe
“Through this experience, we have learned that there is an immediate need for more education about hair health and common hair concerns in the industry, unrelated to Wen. There is no evidence that WEN products cause hair loss and the ingredients and formulations meet or exceed safety and quality standards set by the cosmetics industry. We stand behind them,” the statement reads.
The company added that it remains consistent in cooperating and complying with the safety standards set forth by the FDA over the past 16 years.
According to the FDA advisory, some of the adverse reactions reported in connection with the use of the WEN by Chaz Dean family care include include hair loss, hair breakage, balding, itching, and rash.