Apple will issue a new, redesigned USB Type C charge cable free of cost for all MacBook tablets that were shipped during 2015. Owing to design and charging issues, the Cupertino firm has decided to replace the old cables by the end of February 2016, but conditions will be applied.
Apple’s new replacement program applies some eligibility criteria that require Apple MacBook owners to furnish their MacBook serial number. Click here to learn how to find the number. Tablet owners who provided valid mailing address during their registration process when buying MacBooks from an Apple Online Store are also eligible. The offer is even applicable for those who bought standalone accessory, reports Apple.
Apple’s decision to launch the new replacement program is to bring an advanced USB Type C technology, foreseen as the future for laptops and phones. The specialty of the technology is that it brings with it faster charging capabilities along with faster data transfer, and other benefits.
According to Apple, “A limited number of Apple USB Type C charge cables that were included with MacBook computers through June 2015 may fail due to a design issue. As a result, your Apple MacBook may not charge intermittently when it’s connected to a power adapter with an affected cable,” reports Tech Radar.
So, how do you identify an affected cable? Apple tells you to spot this- “Designed by Apple in California, Assembled in China,” stamp on the cables. However, new, redesigned cables will have the same text, but with serial number at the end, according to reports.
For the replacement process, choose any one of the following three options:
- Search for an Apple Authorized Service Provider
- Search for an Apple Retail Store
- You may also contact Apple Support
In case you bought your MacBooks after June 8, 2015, but you have already selected a replacement cable for the affected one, then you will get it refunded, suggests further reports. Bear this in mind that the program stays in effect until June 8, 2018.