Apple is finally fixing the anti-reflective coating issues that users with MacBook and MackBook Pro with Retina Displays have been facing. Sources say that Apple may not issue a public notice informing customers about the service, but yes, it is true that the company is replacing retina displays on models with displays that are either wearing off or delaminating.
MacRumors on its site wrote, “Apple will replace Retina displays on affected MacBook or MacBook Pro models for free within three years from the date of original purchase, or one year from October 16, 2015, whichever is longer. Affected customers that have already incurred out-of-warranty costs may be eligible for a refund through AppleCare support.” The post further added that in order to get the affected display replaced, all you need to do is book an appointment with a Genius Bar or visit an Apple Authorized Service provider to check if your MacBook is eligible for the service. MacRumors also mentioned that even though the company is not planning to go public about their Quality Program, they may contact some of the affected customers directly.
There are certain factors contributing to the damage of the display, also known as “Staingate.” Two of the leading causes are:
a. Pressure of the MacBook trackpad and keyboard on the display when closed
b. Use of inappropriate third-party cleaning solutions along with microfiber cloths
If your display has been damaged due to other reasons that do not fall under the company’s manufacturing default category, the Quality Program will not cover your MacBook. Apple has till date repaired many laptops free of cost but has also denied the service to a few, saying that the Quality Program does not cover cosmetic damage. These users were asked to pay hundreds of dollars for repair.
So before you celebrate, check if your machine is eligible for replacement.