Apple has recently announced that it is recalling a certain batch of its iPhone 6 Plus phones due to some problems with the said phone’s camera. Apple says a component may in its iSight camera may possibly fail, causing the user to take photos, which would appear blurry.
The affected iPhone 6 Plus phone are said to be part of a particular serial number range. Moreover, they were said to have been sold between September 2014 and January 2015. To know if your iPhone 6 Plus is part of the recall, simply go to the Apple website, enter your phone’s serial number and hit “Submit.”
How to get your serial number
Meanwhile, to know your phone’s serial number, Apple says you just need to access your phone’s Settings and then, choose General. The serial number of your phone will be found on display there, along with the International Mobile Equipment Identity (IMEI), Mobile Equipment Identifier (MEID), Cellular Data Number (CDN) and Integrated Circuit Card ID (ICCID).
Should the serial number of your phone be eligible, Apple says it shall replace the iSight camera on your iPhone 6 Plus, free of charge. Moreover, the replacement can be done with an Apple Authorized Service Provider, Apple Retail Store or Apple Technical Support. To prepare your phone for an iSight camera replacement, Apple recommends that your back up your phone’s data on iTunes or iCloud.
In addition, Apple has made it clear that the current recall program does not, in any way, extend the standard warranty coverage of your iPhone 6 Plus.