AirlineRatings.com has just named Air New Zealand the Airline of the Year for 2016. The site had also recently named the world’s top ten airlines, which was based on their ability to achieve a seven star rating while also showing “clear leadership” when it comes to innovation in passenger comfort. The site had actually developed a seven-star rating system, which is currently being endorsed by the International Civil Aviation Organization today.
This year, the other world top airlines on the list includes:
2: Qantas Airways
3: Etihad Airways
4: Cathay Pacific
5: Singapore Airlines
7: EVA Air
8: Virgin Atlantic/ Virgin Australia
9: All Nippon Airways
Perhaps, the biggest mover this year is Qantas who made it to second place from fourth last year. Meanwhile, also notable is Virgin Atlantic/ Virgin Australia’s debut at the top ten to number eight. According to AirlineRatings.com Editor-in-Chief Geoffrey Thomas, the list is all about recognizing ” airlines that go the extra distance to make a difference to the passenger experience.”
And when it comes to going the extra mile in First Class, AirlineRatings.com believes that Etihad Airways has definitely done things right, earning the said airline the Best First Class award. On the other hand, the Best Business Class award was given to Singapore Airlines while the Best Premium Economy and Best Economy awards were both given to top airline, Air New Zealand.
Meanwhile, AirlineRatings.com named four Best Low Cost Airlines for 2016. These are Virgin America (The Americas), Scoot (Asia/Pacific), Kulula.com (Middle-East/Africa) and Norwegian (Europe). In addition, AirlineRatings.com awarded Best Lounges and Best Catering to Qantas while Best In-Flight Entertainment went to Singapore Airlines. As for the Best Cabin Crew award, that went to Virgin Australia/ Virgin Atlantic who has gotten the said award for the second year in a row.
Thomas says that while there is no public vote involved in their airlines top list, it significantly considers feedback from passengers.