Surface Pro 4 & 3, Surface Book Freezing: Microsoft’s Infamous Issues Are Back

Surface Pro 4 & 3, Surface Book Freezing: Microsoft’s Infamous Issues Are Back
Surface Pro 3 Mack Male / Flickr CC BY-SA 2.0

After waiting for months and many updates, one Windows 10 update had finally addressed the Microsoft Surface, especially Surface Pro 4 and Surface Book freezing issues. But the buzz is that these problems have come back to haunt Surface devices. The company has released Windows 10 build 14279 where 3 more languages to Cortana were added.


Apart from the languages added for Cortana, Microsoft also worked on improving your overall experience. The Windows 10 build 14279 “updated logon experience” and also made “performance and candidate improvements in Japanese IME.” The announcement of the release of this build was made on Windows Blog where a list of known issues for PC and the problems that have been fixed is also given.

But now reports around the web are saying that the infamous Surface Pro 3, Surface Pro 4 and Surface Book freezing issue is back with the Windows 10 Insider Preview Build 14279. If you are a “fast ring” user who will be getting this build, then you are likely to face the Surface Pro 3,4 and Surface Book freezing issue. If the Surface Pro or Surface Book freezing hits your device then all you need to do is force restart. Yes, a reboot is the only solution available to this issue. In the announcement post on Windows Blog where the issues that are yet to be fixed were listed, Microsoft wrote:

“We’re investigating an issue in which some Surface Pro 3, Surface Pro 4, and Surface Book devices experience a freeze or hang and all input such as keyboard/trackpad and touch do not work. The workaround is to hold down the power button to force the device to hard-reboot.”

Like us on Facebook

Windows 10 build has brought Surface Pro 3, Surface Pro 4, Surface Book freezing issues back? Wait for the next update. With this problem, Microsoft may have to release another build sooner than you think.

Also Read: Windows 10 Updates: Love Them Or Hate Them?

For more technology news, you can subscribe to our newsletter. If you are a social media junkie and would like to receive updates on your timeline, then you can also like us on Facebook or follow us on Twitter.


  • Gary Herman

    This is a non-issue and totally irresponsible journalism. The release “Windows 10 Insider Preview Build 14279” is a PREVIEW release which means it goes out only to developers whose primary role is to test the stability of the build before general release.

    • Nathan Benito

      Hi Gary,

      We apologize if this post offends you but we did specify that this build is available to “fast ring” users only.