Following the first recall of the flagship phablet Samsung Galaxy Note 7, most of the owners remained loyal to Samsung due to the high-end features expected from the phone itself. But the latest incident of Samsung Galaxy Note 7 exploding again at SouthWest Airline plane at Louisville Airport brings a big possibility of Samsung announcing the second recall for the same model!
On paper, Samsung Galaxy Note 7 features high end specifications, a sleek design, S Pen capabilities, an iris scanner and an IP certification rating for the first time.
According to PhoneArena around 90 percent of the original Galaxy Note 7 owners returning it said that they will exchange if for a safer version of the model.
But as soon as the replacements began, a news of an exploding Note 7 at Southwest Airline plane in Louisville circulated. According to Bloomberg, if the device catching the fire inside the plane is really a Samsung replacement unit,the possibility of Samsung announcing a second recall of the same model goes bigger!
According to a former chairwoman of US Consumer Product Safety Commission, instances of second recalls are rare but it can happen if the problem with the unit in the plane is something beyond an aberration.
The US Consumer Product Safety Commission(CPSC) is the agency which worked with Samsung to arrange for the September’s official recall of Galaxy Note 7 in the United States.
It is heard that Samsung lost $5 billion in the revenues due to the original recall. And this is not really a good time for Samsung to face this issue since other companies unveiled some major releases recently like Google unveiled its high end Android handsets- Pixel and Pixel XL. If the second recall happens again, it can bring an irreparable harm to the Samsung brand. If CPSC feels that a second recall is needed, it will be interesting to see how Samsung deals with this and how fast it works.
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