NYC Cabs Now Have Their Own App, Aims To Challenge Uber

NYC Cabs Now Have Their Own App, Aims To Challenge Uber
NYC Cabs John Mitchell / Flickr CC BY 2.0

Cabs all over New York City are rejoicing. There is a new app that will allow commuters to order a cab with the help of a few taps on their phones. With this, NYC cabs hope that they can finally compete with ride sharing companies such as Uber and Lyft.

The mobile application is called Arro and it makes hailing a cab in New York so much easier. If you need a cab to travel anywhere around New York City, just tap on “Need a Taxi” and the closest cab to your location will pick you up and take you to your destination.


Meanwhile, the Arro app is also useful even when you are already riding a cab. Just tap on “In a Taxi” and Arro will take care of processing your payment and driver’s tip the moment you have reached your destination. Similarly, Arro will also readily process your payment and tip for a cab you have hailed using the app. This means there is no need to present cash or credit card when traveling via a cab.

To make payment processing easier and more integrated, CNN Money reports that Arro has partnered with Creative Mobile Technologies. The said company owns the payment systems used by as much as half of the cabs operating in New York City. In addition, Arro is also hoping to forge a partnership with Verifone, another payment solutions company that works with New York City cabs.

According to the New York City Taxi & Limousine Commission, there are as much as 13,437 medallions in New York as of 2014. This refers to the right to run a yellow taxi. On the other hand, there are about 50,000 taxi drivers in New York City. On a typical day, taxis take a combined 485,000 trips with about 600,000 passengers. This amounts to about 175 million trips per year with around 236 million passengers.

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While Arro is still currently just servicing New York City, it has said that the app will soon be connecting passengers with cabs in San Francisco, Chicago, Boston and Washington D.C.