How To Turn Off Apple’s ‘Wi-Fi Assist’; Users Complain Of Higher Data Bills

How To Turn Off Apple’s ‘Wi-Fi Assist’; Users Complain Of Higher Data Bills
iPhone 6S LWYang / Flickr CC BY 2.0

Apple is once again in the news for all the wrong reasons. The company is facing a lawsuit over “Wi-Fi Assist,” a new feature that allows iPhones to switch to mobile internet when the Wi-Fi signal isn’t strong.


iOS 9 and all the new features that came along were much appreciated by every tech follower, but the excitement didn’t last long, as almost immediately the news of problems with iOS 9 followed.

Wi-Fi Assist is one of such features that has put Apple in trouble. iOS 9 users complain that Wi-Fi Assist turns on without asking them to manually switch it on. Isn’t that good? No, according to many of the users. This is especially when it is affecting your data bills.

William Scott Phillips and Suzanne Schmidt Phillips, a couple from Florida has filed a complaint against Apple as they received a large data bill without even knowing about the feature. The company has been accused of negligent misrepresentation, as well as violating California’s Unfair Competition Law and False Advertising Law. Should Apple take the responsibility of all such bills? Many say, yes.

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While the ones who know about the feature are happy with its working and being able to stay connected even when the Wi-Fi signal is weak, others are losing their mind over unexpected hike in data bills, especially the ones with low data usage plans.

To give a clear idea of  how Wi-Fi Assist works, Apple published an online guide to the feature in October which also spoke about the hike in bills. Here is what the company said,

“Because you’ll stay connected to the Internet over cellular when you have a poor Wi-Fi connection, you might use more cellular data. For most users, this should only be a small percentage higher than previous usage.”

How to turn the Wi-Fi Assist off

If you noticed a hike in your data bill and want to turn this feature off, then just go to

  1. “Settings”
  2. “Cellular” or “Mobile Data”
  3. Scroll down to the bottom. There you will be able to adjust the “Wi-Fi Assist” toggle.